As a company, AquaGib believes it is vital to be as open and transparent about our working practices as possible.

We not only wish for our customers to feel valued and satisfied with our service, we want them to know exactly what services they are getting and at what price.

However, should you wish to find out more about our prices, or are unsure as to which tariff you should be on, do not hesitate to contact us directly via our Contact Us page, pop in to our Customer Services Offices at Suite 10b, Leanse Place, 50 Town Range, Gibraltar or drop us a line on 200 41288.

All the information regarding our pricing structure and tariffs is laid out in this table

Weekly Levy per meter of £1 to be added to all bills. Effective date 01/08/2022

Sector Price (Per 100 Litres) Notes
A: Shipping £0.765
B: Hospital and Schools £0.765 Plus standing charge of £5.54 per calendar month
C: Hotels £0.540 Plus standing charge of £5.54 per calendar month
D: Domestic £0.276 Primary rate for the first 4,500 liters per calendar month. standing charge of £3.32 per calendar month
£0.686 Secondary Rate
E: Swimming Pools £1.53 Plus standing charge of £5.54 per calendar month
F: Industrial £0.607 Plus standing charge of £6.65 per calendar month
G: Government Departments (inc MoD) £0.765 Plus standing charge of £5.54 per calendar month
H: Commercial £0.607 Plus standing charge of £6.65 per calendar month

Charges:

Application
for Potable Water

Administration Fee
£35.50

Priority Appointment
£71.00

Refundable Deposit:
Domestic Under Personal Names
£29.00

Refundable Deposit:
Domestic Under Company Name

£117.50

Refundable Deposit:
Other property types upon application. Minimum Charge
£117.50

If Property has no meter, a costing exercise
will be undertaken

Copies of bills

Task: Printed E-mail
Printed Single bill if after Jan 2020 £0.00 £0.00
Single bill if before Jan 2020 £6.00 £6.00
Last 3 months of bills £0.00 £0.00
Last 6 months of bills  £6.00 £6.00
1 year of bills after Jan 2020
£24.00 £12.00
X number of years of bills
before Jan 2020 (if available)
£59.00 £29.00

Application
for Potable Water

Internal Meter Test
(refundable if meter is erroneous)
£59.00

External Labs Meter Test
(refundable if meter is erroneous)
£294.00

Arrears Fee

Non-Payment of Account
£46.50

Statements

Printed E-mail
Statement of Account of Outstanding
Transactions Only
£0.00 £0.00
Statement of Account (all transactions):
If bills after Jan 2020
£0.00 £0.00
If bills are due before Jan 2020  £24.00  £24.00
For ID purposes
Two bills per year, plus statement of
account and if available a copy
of application
£59.00 £29.00

Effective date 01/08/2024