As a company, AquaGib believes it is vital to be as open and transparent about our working practices as possible.
We not only wish for our customers to feel valued and satisfied with our service, we want them to know exactly what services they are getting and at what price.
However, should you wish to find out more about our prices, or are unsure as to which tariff you should be on, do not hesitate to contact us directly via our Contact Us page, pop in to our Customer Services Offices at Suite 10b, Leanse Place, 50 Town Range, Gibraltar or drop us a line on 200 41288.
All the information regarding our pricing structure and tariffs is laid out in this table
Weekly Levy per meter of £1 to be added to all bills. Effective date 01/08/2022
| Sector | Price (Per 100 Litres) | Notes |
|---|---|---|
| A: Shipping | £0.783 | |
| B: Hospital and Schools | £0.783 | Plus standing charge of £5.67 per calendar month |
| C: Hotels | £0.553 | Plus standing charge of £5.67 per calendar month |
| D: Domestic | £0.283 | Primary rate for the first 4,500 liters per calendar month. standing charge of £3.40 per calendar month |
| £0.702 | Secondary Rate | |
| E: Swimming Pools | £1.567 | Plus standing charge of £5.67 per calendar month |
| F: Industrial | £0.622 | Plus standing charge of £6.81 per calendar month |
| G: Government Departments (inc MoD) | £0.783 | Plus standing charge of £5.67 per calendar month |
| H: Commercial | £0.622 | Plus standing charge of £6.81 per calendar month |
Effective date 01/04/2025
Charges:
Application
for Potable Water
Administration Fee
£36.50
Priority Appointment
£73.00
Refundable Deposit:
Domestic Under Personal Names
£30.00
Refundable Deposit:
Domestic Rental Properties Under Personal Name
£121.00
Refundable Deposit:
Domestic Under Company Name
£121.00
Refundable Deposit:
Other property types upon application. Minimum Charge
£121.00
If Property Has No Meter:
A costing exercise will be undertaken
Copies of bills
| Task: | Printed | |
|---|---|---|
| Current bill | £1.00 | £0.00 |
| Printed Single bill if after Jan 2020 | £2.00 | £0.00 |
| Single bill before Jan 2020 (if available) | £12.00 | £6.00 |
| Multiple bills, a costing exercise will be undertaken. After Jan 2020. (Minimum) | £4.00 | £0.00 |
| Multiple bills, a costing exercise will be undertaken. Before Jan 2020. (Minimum) | £24.00 | £12.00 |
Statements
| Printed | ||
|---|---|---|
| Statement of Account (all transactions): If bills after Jan 2020 |
£1.00 | £0.00 |
| If bills before Jan 2020 | £61.00 | £30.50 |
| For ID purposes Statement of account for a period of 10 years (per account) |
£65.00 | £30.50 |
External Labs Meter Test
(refundable if meter is erroneous)
£303.00
Arrears Fee
Non-Payment of Account
£48.00
Effective date 01/08/2025